Tech Support & FAQs
A: Please contact Peterson's support, using your military email, at: firstname.lastname@example.org. We will verify your identity and issue you your code as soon as possible.
A: Ensure you are using a compatible browser. Peterson’s Academic Skills Training is available via web-access and supports the latest versions of the following browsers: Google Chrome, Apple Safari, Mozilla Firefox, & Microsoft Edge. You should also enable pop-ups. Pop-up permissions are configurable in your browser settings.
A: On the login screen, please click “Forgot password?” and an email to reset your password will be sent to the email address provided at registration.
Our focus is your success. Our support team is available Monday through Friday, 9 am to 5 pm, US Mountain Time. Send us an email any time and we will get back to you as soon as possible.